![]() All the kids in crypto seem to love Discord, which is the only reason I’ll keep trying to get in so I can accept the dozens of Discord invitations I’ve received over the weeks. So, I will try Discord Support for the third time. Which is odd, because I only have one phone and one computer. I try one last time on my iPhone to log in with a second email address and the password I just changed it to, and I get this: I enter the verification code.ĭiscord gives an error message: “Please use a valid mobile phone number, not a VOIP or landline number.” For that, TextNow charges a $4.99 annual subscription. I go to register a new account on Discord. I get a new local mobile number and test it, verifying that I can send and receive texts. I register to get a free voicemail number with Google Voice. Let’s try a new account!Ī friend suggested I ditch my existing Discord account and start fresh with a new email and phone number. That’s the whole point of this support ticket. >Then, head into User Settings (by clicking on the cog icon in the bottom left), and then remove the phone number currently in the My Account tab!īut: I’m not able to log into the original Discord account. You’ll need to first login to the original Discord account tied to the phone number on the desktop app, or the browser on your computer or mobile device. I respond to Discord Support and get this response: Something is going on here? Yes, I’m trying to log into my own account, and I just verified that I own it! There’s no reason it should be doing that. For some reason, the system always throws up the “Something’s going on here” screen at this step of the process. (DONE, successfully entered the security code) Follow the link in SMS to reset the password.Enter your phone number instead of your email (DONE).I get the error “Email is already registered.”Ī helpful Discord support staffer responds to my travails with these suggestions: I enter the email address I think I may have used. What? Why are you asking for my email address? I’ve probably registered three email accounts with Discord over the years but - here’s the key - I only have one mobile number. For any Web platform, two-step authentication should be enough, but not for Discord! Instead, I’m met with this nonsensical screen. But then I try to log in to Discord with my mobile number and the password that I just successfully changed. This is how two-step authentication is supposed to work.Īt first blush, it accepted the code. I enter it into my iPhone. So far, so good. Before it will reset the password, Discord sends me a security code by text. In the Discord app, I try to log in unsuccessfully. You just asked me to enter my registered email address. I get the error message “Email is already registered.” Step 3: I’m taken to asks me to verify by email. “We will need you to verify your account.” I click it. Step 2: It takes me to the “Something is going on here” screen. I choose forgot password because I forgot to write it down when I registered in April. Let me show you the exact steps I’m taking, with excruciating care to make sure I do everything by the book, and to demonstrate that it still fails to get past Discord’s broken algorithm. I have been trying to log in for weeks now without success. I have worked in the tech industry for the past 20 years and I have never come across a service with a user log-in authentication system as utterly broken as Discord.
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